Table 5 Round #2 item revisions
From: Development of the Technical Assistance Engagement Scale: a modified Delphi study
Domain, Item | Percentage Agreement: Relevance to TA Relationships | Item Importance Ranking | Decision #1 Did the item meet the relevance threshold? (85%) | Decision #2 Did the item need to be relocated? | Decision #3 Did the item share redundancy with other items? | Decision #4 Is the item lower ranked? | Final Decision Was the item retained, removed, or relocated? |
|---|---|---|---|---|---|---|---|
Professionalism | |||||||
Item 1.1. “My TA provider demonstrates professionalism through their conduct.” | 96% | 2 | Yes | No | No | No | Retained |
Item 1.2. “My TA provider upholds the agreements of their services (e.g., confidentiality, responsibilities).” | 96% | 1 | Yes | No | No | No | Retained |
Item 1.3. “My TA provider practices with integrity.” | 85% | 4 | Yes | No | No | No | Retained |
Item 1.4. “My TA provider treats me with respect at all times.” | 92% | 3 | Yes | No | No | No | Retained |
Contextually-Minded | |||||||
Item 4.1. “My TA provider offers suggestions that are appropriate for the setting in which I work.” | 100% | 1 | Yes | Yes, relocated to Tailored | No | No | Relocated |
Item 4.2. “My TA provider is sensitive to relationship issues in my work setting, including power dynamics.” | 92% | 3 | Yes | No | Yes | - | Removed |
Item 4.3. “My TA provider works to understand the contextual (e.g., political, cultural) aspects of my organization.” | 100% | 2 | Yes | Yes, relocated to Tailored | No | No | Relocated |
NEW ITEM. 4.4. "My TA provider encourages me to think about issues holistically | 84% | 4 | No | - | - | - | Removed |
Proactive | |||||||
Item 5.2. “My TA provider proactively shares information that can be useful for my work and organization." | 92% | 1 | Yes | No | Yes | - | Removed |
Item 5.3. “My TA provider reaches out on their own initiative to provide support for my work and organization.” | 88% | 2 | Yes | No | Yes | - | Removed |
New Item 5.4. “My TA provider checks in with me without waiting for me to reach out.” | 73% | 3 | No | - | - | - | Removed |
New Item 5.5. “My TA provider stays abreast of issues to anticipate on-going needs of my work and organization.” | 85% | 4 | Yes | No | No | Yes | Removed |
Affirmation | |||||||
Item 7.1. “I can be honest with my TA provider about my thoughts and feelings.” | 92% | 2 | Yes | No | Yes | - | Removed |
Item 7.2. “I am comfortable sharing my skepticism and concerns with my TA provider.” | 100% | 1 | Yes | Yes, relocated to Trust | No | No | Relocated |
Item 7.3. “My TA provider engages in conversations with an open-mind.” | 92% | 3 | Yes | No | Yes | - | Removed |
Item 7.4. “My TA provider shows support for me.” | 81% | 5 | No | - | - | - | Removed |
Item 6.3. “My TA provider works to understand my perspectives.” | 92% | 4 | Yes | No | No | Yes | Removed |
Trust | |||||||
Item 8.1. “I trust my TA provider.” | 92% | 1 | Yes | No | No | No | Retained |
Item 8.2. “I can depend upon my TA provider.” | 96% | 3 | Yes | No | No | No | Retained |
New Item 8.3. “My TA provider is sincere in our working relationship.” | 81% | 4 | No | - | - | - | Removed |
New Item 8.4. “I have confidence in my TA provider’s expertise.” | 96% | 2 | Yes | No | No | No | Retained |
Collaboration | |||||||
Item 9.1. “My TA provider and I are focused on a shared goal(s).” | 96% | 1 | Yes | No | No | No | Retained |
Item 9.4. “My TA provider and I can work through project/organization-based obstacles together.” | 96% | 3 | Yes | No | No | No | Retained |
Item 9.6. “My TA provider and I work collaboratively to generate solutions to challenges.” | 100% | 2 | Yes | No | No | No | Retained |
Item 12.5. “My TA provider and I explore different approaches for responding to challenges.” | 92% | 4 | Yes | No | Yes | - | Removed |
Item 10.3. “My TA provider and I are committed to our working relationship.” | 88% | 5 | Yes | No | No | Yes | Removed |
Effective Communication | |||||||
Item 11.1. “My TA provider actively listens to me.” | 100% | 1 | Yes | No | No | No | Retained |
Item 11.2. “My TA provider asks me questions that elicit new insights for me.” | 96% | 3 | Yes | No | No | No | Retained |
Item 11.4. “I understand the information my TA provider presents to me.” | 96% | 4 | Yes | No | No | No | Retained |
Item 11.5. “My TA provider is a good communicator.” | 92% | 5 | Yes | No | No | Yes | Removed |
Item 2.1. “My TA provider is responsive to my expressed needs.” | 100% | 2 | Yes | No | No | No | Retained |
Item 2.2. “My TA provider responds to requests for technical assistance in a timely manner.” | 100% | 6 | Yes | No | Yes | - | Removed |
Tailored | |||||||
Item 13.1. “What we discuss in TA sessions is highly relevant to my workplace responsibilities.” | 92% | 1 | Yes | No | No | No | Retained |
Item 13.2. “My TA provider offers suggestions that are reasonable to implement given my organization’s capacity.” | 96% | 4 | Yes | No | No | Yes | Removed |
Item 13.3. “My TA provider shares information and resources that are valuable and relevant to me/my organization.” | 100% | 3 | Yes | No | No | No | Retained |
Item 13.4. “My TA provider offers me useful feedback and strategies.” | 96% | 2 | Yes | No | Yes | - | Removed |
Accountability | |||||||
Item 14.1. “My TA provider checks in on my progress related to my commitments.” | 92% | 2 | Yes | No | No | No | Retained |
Item 14.4. “My TA provider guides me to develop clear, achievable action plans for my goals.” | 100% | 1 | Yes | No | No | No | Retained |
Item 12.1. “My TA provider keeps meetings focused and on track.” | 92% | 4 | Yes | No | No | No | Retained |
Item 12.3. “My TA provider asks questions that make me think critically.” | 100% | 3 | Yes | No | Yes | - | Removed |