Table 6 Final domains and items on the TA engagement scale

Professionalism: the extent to which the TA provider upholds integrity and maintains shared agreements about confidentiality and commitments.

My TA provider demonstrates professionalism through their conduct.

96%

2

My TA provider upholds the agreements of their services (e.g., confidentiality, responsibilities).

96%

1

My TA provider practices with integrity.

85%

4

My TA provider treats me with respect at all times.

92%

3

Trust: the extent to which the TA provider cultivates a space in which the TA recipient is confident in the dependability, expertise, and openness of the TA provider.

I trust my TA provider.

92%

1^a

I can count on my TA provider.

96%

3

I have confidence in my TA provider’s expertise.

96%

2

I am comfortable sharing my skepticism and concerns with my TA provider.

100%

1^a

Collaboration: the extent to which TA providers and recipients are committed to working together.

My TA provider and I are focused on a shared goal(s).

96%

1

My TA provider and I can work through project/organization based obstacles together.

96%

3

My TA provider and I work collaboratively to generate solutions to challenges.

100%

2

Communication: the quality of how information and ideas are exchanged between the TA provider and recipient.

My TA provider actively listens to me.

100%

1

My TA provider asks me questions that elicit new insights for me.

96%

3

I understand the information my TA provider presents to me.

96%

4

My TA provider is responsive to my expressed needs.

100%

2

Tailored: the extent to which TA is proactive and responsive to the motivation, capacities, characteristics, and needs of the recipient/recipient organization.

What we discuss in TA sessions is highly relevant to my workplace responsibilities.

92%

1^a

My TA provider shares information and resources that are valuable and relevant to me/my organization.

100%

3

My TA provider offers suggestions that are appropriate for the setting in which I work.

100%

1^a

My TA provider works to understand the contextual (e.g., political, cultural, power dynamics) aspects of my organization.

100%

2

Accountability: the extent to which the TA provider is clear about goals of the TA sessions and follows-up on issues and commitments to support progress toward desired outcomes.

My TA provider checks in on my progress related to my commitments.

92%

2

My TA provider guides me to develop clear, achievable action plans for my goals.

100%

1

My TA provider keeps meetings focused and on track.

92%

4