Table 9 Competencies related to attitudes and relational aspects

Collaboration and teamwork/work in interdisciplinary teams/develop a collaborative, multidisciplinary team that shares a common language, and promotes a transdisciplinary blending of disciplines/Communication, teamwork, collaboration/ Networks and communications: Hold meetings to consult on implementation and secure communication tools such as e-mail and telephone

Collaboration/communication (both internal and external): The capacity to build and maintain collaborations and communication channels among required partners. Internally, this may include leadership debriefing with staff and providing ample opportunity and support for inter-organization collaboration as well as organizations communicating goals and visions to its staff and/or instituting formal internal policies to ensure support of the organization’s mission can be fulfilled. Externally, multiple service organizations may be in communication with one another with the intention to share insight on the implementation process./ Culture: Take into account the impact of organizational culture (including norms, values, and characteristics)

Engage in collaborative writing, including the production of grants and manuscripts that meet the unique needs of sponsors of implementation and dissemination science

Leadership/The capacity to provide dedicated leadership to the implementation, integration, and support of the new program. This may entail new leadership structures, reassignment of positions or lines of authority, and empowering decision-making and supervisory responsibilities./Work as a leader of a multidisciplinary research team./Leadership, behavior change, organizational culture/ Fostering change acceptance climate: Ensure that the organization recognizes and accepts the priority and importance of the new intervention

Implementation climate: learning: Ensure that the organization develops a culture and system to gain knowledge and skills required for the intervention

Collaboration knowledge and skills

Challenges of interprofessional collaboration

Oral presentation skills for a public audience

Build an interdisciplinary/ intradisciplinary/multidisciplinary team that matches the objectives of the research problem

Improve practice partnerships

Describe the importance of incorporating organizational partner perspective

Ability to identify conflicts of interest

Provide patient-centered care

Frank/direct/honest

Professional

Creative/flexible/innovative/adaptive

Motivated/motivating/encouraging/empowering

Authentic

Empathetic/respectful/sensitive

Collaborative/inclusive; communication/collaboration

Confidence

Grow and sustain relationships: Grow and sustain diverse, authentic, respectful and trust ing relationships with stakeholders to guide and support implementation and systems change efforts

Having trust; Intrapersonal trust (the belief that the implementation support practitioner is reliable, competent, and committed to the change effort on behalf of the organization they are supporting); Interpersonal trust (the perception of both implementation support practitioners and their stakeholders that they are in a collaborative and reciprocal relationship focused on achieving identical aims)

Valuing research

Self-directed lifelong commitment to learning

Skills related to KT planning, project management, information technology use, sound judgment, discretion tact, diplomacy and resourcefulness/Manage a clinical and/or translational research study/learn to collaborate with team

Integrity, commitment to professional work ethic and behavior in interaction with contracts, commitment to high standards of professionalism, and interest in the latest developments in communications

self-awareness

self-management

social awareness

Reflexivity: Researchers (and other partners) strive to be aware of and analyze how their positions may influence the collaborative’s dynamics

Reciprocity & mutuality: Partners are interested in learning from each other. Relationships are perceived and experienced as mutually beneficial through the combined knowledge and the deepened networks developed/Co-learning: Work collaboratively with stakeholders to learn how applied knowledge on implementation science can be effectively used in local contexts

Transformative & personalized: The collaborative process benefits the study while also offering an enriching individual experience through use-value and empathy

Relationships facilitated: Relationship structures and procedures are developed collectively to support the implementation collaborative

Address power differentials: Address power imbalances between stakeholders by building trust, supporting two-way communication, and cultivating opportunities for mutual consultation

Facilitation: Enable participatory problem solving and support in a context of a recognized need for improvement and supportive interpersonal relationships

Use the soft system approach to address messy problems

Capability – the psychological and physical capacity to initiate behavior change [note: considered as an outcome by Albers et al]

Motivation in improved attitudes towards using evidenced implementation concepts [note: considered as an outcome by Albers et al]

Opportunity – factors enabling or prompting an intended implementation behavior – in changes to the organizational climate surrounding an implementation [note: considered as an outcome by Albers et al] effort

Mediate between different interests of stakeholders using skills such as team building, negotiation, conflict management and group facilitation to build partnerships in pursuit of a common goal

Tailored support: Determine frequency, duration and intensity of implementation supports based on the needs, goals and context of the implementation team and systems stakeholders

Develop strategies for overcoming stakeholder ambivalence or resistance to change

Exhibit interpersonal communication skills that demonstrate respect for other perspectives and cultures